Terms & Conditions

Information: Although every effort is made by Knight Knox, its agents, associates or employees to verify information given in their website, brochures, and promotional material, it must be clearly understood that such information does not form part of any contract or offer and shall in no way replace a person’s responsibility to seek legal and financial advice and carry out their own due diligence in respect of the purchase of a property. As with any investment, please be aware that your capital may go up or down and the past is not necessarily a guide to the future. Any images shown are for illustration purposes only and may not be an exact representation of the property.
Details: Knight Knox, its agents, associates or employees make every effort to keep up to date the information stated in its web site, brochures and other promotional material, but it cannot guarantee that particular properties and businesses will still be available for sale when prospective purchasers enquire or travel to view. Vendors may increase or decrease the price of properties/ businesses and no guarantee is given that the price shown on the Knight Knox website or in any marketing materials will remain accurate. Knight Knox reserves the right to make changes to the information and prices of content on our website at any time without notice.
Errors or Omissions: Knight Knox accepts no liability for any errors or missions in the information contained in emails, website, brochures or marketing materials and accepts no liability in respect of the standing of any firm, companies, authorities or individuals referred to within the material(s).
Electronic Policy: Knight Knox’s transfer of electronic policy requests that any e-mail and any attachments are for authorised use by the intended recipient(s) only. It may contain proprietary material, confidential information and/or be subject to legal privilege. It should not be copied, disclosed to, retained or used by, any other party. If you are not an intended recipient, then please promptly delete the e-mail and any attachment and all copies and inform the sender. No contracts or official orders shall be concluded by means of email unless backed up with a formalised signed reservation form or contract. Please note that AW reserves the right to monitor e-mails sent or received. No liability is accepted by Knight Knox for any losses caused by viruses contracted during transit over the internet or present in any receiving system.
Liability: Knight Knox, its agents, associates or employees operate as an introducing agent to assist interested persons in finding and purchasing properties and businesses. Knight Knox is not liable for any loss which they may incur for any reason whatsoever resulting from their interest in purchasing, attempted purchase or actual purchase of a property. Where rental assurances or guarantees are offered as part of the purchase, the developer will contract directly with the purchaser to assure the rental income at the specified rate and for the specified duration, but this is not supported by an insurance policy, bond or bank, unless specified, nor is this warranted by Knight Knox.
Availability: Knight Knox, its agents, associates or employees does not accept any liability to interested purchasers resulting from their inability to view properties and businesses in which they may be interested due to the fact that the properties or businesses may no longer be available for sale, or due to revision of purchase prices, or due to unforeseen circumstances.
Services: You are advised to seek appropriate financial, legal and tax advice from suitably regulated sources prior to investing in any property or project introduced by Knight Knox, its agents, associates or employees. Knight Knox is not regulated by nor is it providing financial advice under the regulations of the Financial Conduct Authority (FCA). Any related services offered, such as finance, mortgages, insurance, currency exchange, legal and tax advice, removals and any other service from a third party – are merely recommended in good faith only and all agreements and contracts with such parties or for such services are entirely the responsibility of the buyer/user and service provider and not the liability or responsibility of Knight Knox.
Currency exchange rates: Be aware that currency fluctuations can greatly affect the price you pay in sterling for a property when you come to pay for it. We advise you to keep this in mind and seek professional help when transferring money abroad. Note also that properties are often listed in their ‘local’ currency and therefore a sterling price is often only a guide.
Measurements, tenure & usage: Land, property and room sizes given on the Knight Knox, its agents, associates or employees’ websites, brochures or any promotional materials are subject to survey. It remains the responsibility of the purchasers to satisfy themselves as to the correctness of such information. It is your responsibility to ensure that all titles, tenure and where appropriate, licenses and planning permissions, are correct and in place before proceeding and to conduct all necessary surveys and due diligence. Knight Knox accepts no liability for any damages, including without limitation, loss of deposits and/or monies arising out of or in connection with the negligence of agents, property owners and/or property developers.
Associated companies’ actions: Knight Knox, its agents, associates or employees shall not be held liable or responsible for the actions of other persons or companies or firms with which it may be associated or have connections with. Finance & Investment advice: Any investment or financial advice given by Knight Knox, its agents or associates are a guide only and expert tax, financial planning and mortgage advice will be required to confirm information when purchasing a property.
Disputes: Any disputes regarding property shall be resolved according to the laws of the country in which the property is situated and between the buyer and contracted seller. Member of Professional bodies: Knight Knox is a member of The Property Ombudsman Scheme (TPO) in the UK. If you are unhappy with the service you have received, please refer to our Complaints Procedure.
Building time on new property: Whilst every effort is made by Knight Knox, its agents, associates or employees to give accurate information to purchasers of “off plan” properties as to the building time of such properties it must be clearly understood that purchasers contracts are with the developer and not with Knight Knox, its agents, associates or employees. Estimated building times are given by the developer and it should be clearly understood that delays or changes may occur. Knight Knox, its agents, associates or employees accepts no responsibility for any such delays or changes.
Deposits: Deposits are non-refundable unless agreed on the reservation form or in circumstances deemed fair at Knight Knox’s discretion. It must be clearly understood that once a purchaser pays a deposit and exchanges contracts with a developer, then such deposits and subsequent payments are non-refundable unless agreed or covered within the full contract with the Developer. Knight Knox cannot be held liable for the return of any deposit or payments agreed with the agent or developer and this is to be the responsibility of the purchaser or customer to follow up direct with the developer or agent that issued their contract for the property.
Post agreement to purchase queries: Knight Knox, its agents, associates or employees operate only as an introducing agency to assist interested persons in finding and purchasing properties from a range of developers, agents and associates. All future customer queries regarding the property purchased are dealt with by the developer or agent who issued your contract. All legal queries should be directed to the lawyer you have appointed and not Knight Knox. its agents, associates or employees.
Tax Liability: Income Tax or capital gains tax due on profits or income made on property or rental is entirely the responsibility of the vendor.
Insurance: Insurance is required on property purchased and this again is the responsibility of buyer/vendor and not Knight Knox, its agents, associates or employees.
Data Policy: When registering with Knight Knox, personal details such as name, address, email and phone number will be required. This data may be passed on/shared with our associated agencies and developers and this is essential in assisting a customer looking to buy a property. If a client does not wish to have their information passed to a third party they must request this and Knight Knox will comply. For further information on how we use and process your data see our privacy policy. Our Data Protection officer is Adam Glover and can be contacted at [email protected].
Contact information: Knight Knox, its agents, associates or employees do not accept liability from any client, who has not informed the developer regarding any change of address or contact details. If the developer cannot contact the client through the present details they have on file and no evidence of informing the developer of the new address is provided, then the client is at risk in losing the money invested in the property and the property itself.
Additional services: Knight Knox, its agents, associates or employees operate as an introducing agent only and do not organise bank accounts, mortgages, power of attorney, immigration advice, etc. for clients. It is up to the client themselves to organise all of these, either with their appointed lawyer or if written confirmation has been given, by the developer or agent they have purchased with.
Agents and third party introducers: Where a client has been introduced to a property by an appointed sub-agent or introducer of Knight Knox, Knight Knox does not accept liability for statements or terms made by such third parties nor any mishandling of clients funds by such third parties.
Access and use of the Knight Knox Website and content: All materials, logos, pictures and content on Knightknox.com and other owned websites within our group are the sole ownership of Knight Knox and cannot be used by other parties in any way unless by consent.
How Knight Knox get paid for their service: In the main, Knight Knox, their agents, associates or employees are paid by the agent or developer from profit/fees and this is generally part of the allocated budget for marketing and sales and therefore the buyer does not pay more for a property as a result of buying via Knight Knox. Therefore, in effect, a client receives a free service from Knight Knox, including the advice, support, search and ability to source property as well looking to bring only the best properties to clients. There are some circumstances where a sales admin fee is charged to the client by Knight Knox where there are low or no commissions available via the property owners, but this will be clearly discussed and agreed with the client beforehand.

We regularly revisit this policy and update it as required. This policy was last updated in August 2025.

Terms & Conditions

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